Testimonials
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Meena
03:50 15 Dec 25
UPDATE:
After I posted my original review the owner, Olga contacted me by phone twice and then by text to apologize and offer to make things right. I briefly acknowledged the initial call professionally but chose not to engage further.
Her public reply posted here afterward contradicts that private outreach and includes inaccurate characterizations of my behavior. Given the timing, her reply reads as retaliatory since I did not engage her further privately.
I stand by my original review and am extremely disappointed.
I’m sharing this so others can make an informed decision about how criticism is handled at this salon. Based on the owner’s public responses to other negative reviews, this appears to be a consistent pattern.
ORIGINAL REVIEW:
My experience with Haylen Hewitt felt rushed and discourteous from the start. Even during the wash, her demeanor suggested she was in a bad mood and once we returned to the chair, that continued.
During the styling lesson, she abruptly asked me “Why are you twisting the brush?” in a tone that was rude and impatient. Instead of guiding me through the technique, she seemed irritated that I needed instruction.
When the cut was finished, the back of my hair had a completely straight, blunt line with no shape or texture. When I pointed this out, her explanation was patronizing and her tone felt condescending.
I do want to acknowledge that Casey at the front desk was professional. I told her I would come back and book with another stylist, and at the time I was trying to stay optimistic. But after going home and getting a clearer look at my hair and noticing I’m still left with a cut that doesn’t look professional - I’m feeling quite disappointed overall.
After I posted my original review the owner, Olga contacted me by phone twice and then by text to apologize and offer to make things right. I briefly acknowledged the initial call professionally but chose not to engage further.
Her public reply posted here afterward contradicts that private outreach and includes inaccurate characterizations of my behavior. Given the timing, her reply reads as retaliatory since I did not engage her further privately.
I stand by my original review and am extremely disappointed.
I’m sharing this so others can make an informed decision about how criticism is handled at this salon. Based on the owner’s public responses to other negative reviews, this appears to be a consistent pattern.
ORIGINAL REVIEW:
My experience with Haylen Hewitt felt rushed and discourteous from the start. Even during the wash, her demeanor suggested she was in a bad mood and once we returned to the chair, that continued.
During the styling lesson, she abruptly asked me “Why are you twisting the brush?” in a tone that was rude and impatient. Instead of guiding me through the technique, she seemed irritated that I needed instruction.
When the cut was finished, the back of my hair had a completely straight, blunt line with no shape or texture. When I pointed this out, her explanation was patronizing and her tone felt condescending.
I do want to acknowledge that Casey at the front desk was professional. I told her I would come back and book with another stylist, and at the time I was trying to stay optimistic. But after going home and getting a clearer look at my hair and noticing I’m still left with a cut that doesn’t look professional - I’m feeling quite disappointed overall.
Allison Tedesco
19:51 12 Dec 25
First appointment with Haylen at Atmosp’hair and she is amazing! She absolutely nailed my color, I’m obsessed! Highly recommend 🎄✨
Osmun Caddell
16:40 10 Dec 25
Got a haircut here with Haylen. I have had three haircuts from her here and each one has been top notch and friendly!
A Moore
14:23 20 Nov 25
I tried this salon solely based on research and reviews, so I don't write this lightly! This was my third salon in the area looking for someone that knew how to highlight hair and achieve final results that aligned what I was looking for.!! I first scheduled a haircut appt. to see if it was a good fit, and discuss future color/highlights. We set expectations upfront and I decided to give it a try!
Well, as of this past Saturday, I was NOT disappointed! Britney did a phenomenal job on my highlights and I am so pleased with the outcome!! (no this is not a paid advertisement or coerced review)! My hair had gotten so dark underneath, Britney, and I quote "foiled her back out" ......and I can vouch for that! She is so meticulous, pleasant and professional! The overall vibe of the salon is on point and I loved how the stylists are very much "teammates"! I would highly recommend Britney and this salon!
Well, as of this past Saturday, I was NOT disappointed! Britney did a phenomenal job on my highlights and I am so pleased with the outcome!! (no this is not a paid advertisement or coerced review)! My hair had gotten so dark underneath, Britney, and I quote "foiled her back out" ......and I can vouch for that! She is so meticulous, pleasant and professional! The overall vibe of the salon is on point and I loved how the stylists are very much "teammates"! I would highly recommend Britney and this salon!
Robert Woods
18:18 11 Nov 25
Atmosp’hair is a clean, beautiful salon filled with wonderful, talented stylist and color artists. I’ve been going here for many years, and after a recent visit, my son was not particularly happy with his haircut. It was a bit too short for his liking, which I think anyone who’s gotten a haircut knows, will happen from time to time.
I got a call personally from the owner, who wanted to hear about our experience, and how my son was feeling. She was empathetic towards how he felt, and really sought resolve.
My daughter had an incredible cut and color, and both of them look forward to returning in the future.
Thank you Olga and your entire team!
I got a call personally from the owner, who wanted to hear about our experience, and how my son was feeling. She was empathetic towards how he felt, and really sought resolve.
My daughter had an incredible cut and color, and both of them look forward to returning in the future.
Thank you Olga and your entire team!
Noelia Bautista
20:19 25 Oct 25
I needed to find an appointment quickly and found one here. I chose Britney after reading the reviews. The place is nice, and I didn’t have to wait long, I went on a Saturday. I liked that they didn’t let me leave until I was 100% satisfied with my haircut, but it was really frustrating having to insist so much for them to cut my hair shorter, especially since the first thing I said when I sat down was that I wanted to see some space between my shoulders and my hair. I had to keep saying “shorter, please” for so long that, in the end, someone else ended up cutting my hair because the estimated time had already ended, and I had no other choice if I wanted to leave with the haircut I actually wanted for the trip I had.
Grace Shou
17:48 25 Oct 25
I have a foreign exchange student staying with me, and I brought her here to have her hair done. Amanda, her stylist, knew exactly what to do even though my student had a little bit of a hard time explaining what she wanted. We were so grateful for Amanda's expertise, and my student is so delighted with her beautiful new hairstyle! Bonus, they also stayed within my student's budget. I'm also really happy with the haircut Amanda gave me while I was there. I'd definitely recommend this salon to others.
Courtney Rivet
14:01 06 Oct 25
This was my first time visiting Atmosp'hair after trying several different salons in Durham that didn't meet my expectations. I will never need another salon again!
Scarlet cut my hair and made my experience everything I could have dreamed and more. I wanted to get bangs, which is a big change for me. She not only talked me through the process, she incrementally cut my hair to make sure that I was comfortable with how the bangs looked and allowed me to take them just as far as I wanted without being overwhelming. She gave excellent and honest advice and prevented me from taking my haircut too far. 1000/10. Will absolutely be back!
Scarlet cut my hair and made my experience everything I could have dreamed and more. I wanted to get bangs, which is a big change for me. She not only talked me through the process, she incrementally cut my hair to make sure that I was comfortable with how the bangs looked and allowed me to take them just as far as I wanted without being overwhelming. She gave excellent and honest advice and prevented me from taking my haircut too far. 1000/10. Will absolutely be back!
OA SALONS DURHAM
- 1125 W, NC-54 #502, Durham, NC 27707
- (919) 489-3333
- [email protected]
